Privacy Policy

Effective Date: 12/19/2024

ellobeauty.co ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hairgenie.co (the "Site"), use our products or services, or engage with us in other ways. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information in order to provide you with the best experience on our website and services. The types of information we collect include:

1.1 Personal Information

This is information that identifies you or can be used to contact you, such as:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment information (such as credit card details)

1.2 Non-Personal Information

We also collect non-personally identifiable information to help us improve your experience and understand how users engage with our Site. This includes:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the Site

  • Referring website

1.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us analyze usage patterns, personalize content, and provide a more efficient user experience. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and provide our products or services to you.

  • To communicate with you regarding your orders, customer support, and other inquiries.

  • To personalize your experience and recommend products based on your preferences.

  • To improve our Site and services based on your feedback and usage.

  • To send promotional offers, newsletters, and updates (if you opt-in).

  • To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your personal information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and email service providers.

  • Legal Compliance: We may disclose your information if required by law, court order, or legal process.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect the personal information you provide through our Site. However, no data transmission over the internet can be guaranteed to be 100% secure, and while we strive to protect your data, we cannot ensure or warrant the absolute security of your information.

5. Your Choices and Rights

5.1 Access and Correction

You may access, update, or correct your personal information by logging into your account or contacting us directly.

5.2 Marketing Communications

You can opt-out of receiving marketing emails from us by clicking the "unsubscribe" link at the bottom of any marketing email we send or by contacting us.

5.3 Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5.4 GDPR and CCPA Rights

If you are a resident of the European Union or California, you may have additional rights under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), including the right to request access, deletion, or restriction of your personal data.

6. Third-Party Links

Our Site may contain links to third-party websites. Please note that this Privacy Policy does not apply to those external sites, and we encourage you to read the privacy policies of those sites before providing any personal information.

7. Children's Privacy

HairGenie.co does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

HairGenie.co
Email: ellobeauty@gmail.com