Terms of Service

Last Updated: 6/12/2025

Welcome to Ello Beauty (“Ello Beauty,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of ellobeauty.com (the “Site”) and any purchases, subscriptions, or services offered through the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. ELIGIBILITY & ACCEPTANCE

By using this Site, you represent that you are at least 18 years old or the age of majority in your jurisdiction and are legally capable of entering into a binding agreement.

2. PRODUCTS & SERVICES

Ello Beauty offers beauty, hair, and cosmetic products for personal use only. All product descriptions, pricing, and availability are subject to change at any time without notice.

We reserve the right to limit quantities, discontinue products, or refuse service to anyone at our discretion.

3. PRICING & PAYMENT

All prices are listed in U.S. Dollars unless otherwise stated. Taxes and shipping charges may apply and will be disclosed at checkout.

You agree to provide current, complete, and accurate billing and payment information. By submitting payment, you authorize us (and our payment processors) to charge the applicable amount to your selected payment method.

4. SUBSCRIPTIONS & AUTO-RENEWAL TERMS

Certain Ello Beauty products may be offered on a subscription basis.

Auto-Renewal

By enrolling in a subscription, you expressly agree that:

  • Your subscription will automatically renew at the end of each billing period (e.g., monthly, quarterly)

  • Your payment method will be automatically charged the then-current subscription price, plus applicable taxes and shipping

  • Your subscription will continue until cancelled by you

Managing or Cancelling Your Subscription

You may cancel or modify your subscription at any time by:

Cancellations must be made before your next billing date to avoid being charged for the next renewal period. Once an order has been processed or shipped, it cannot be cancelled for that billing cycle.

5. RETURNS & REFUNDS

Our return and refund policies are outlined on our Site and are incorporated into these Terms by reference. Refund eligibility may vary by product and promotion.

6. SHIPPING & DELIVERY

Shipping timelines are estimates only and not guaranteed. Ello Beauty is not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.

7. INTELLECTUAL PROPERTY

All content on this Site — including text, graphics, logos, images, product names, and designs — is the property of Ello Beauty or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent.

8. PROHIBITED USES

You agree not to:

  • Use the Site for unlawful purposes

  • Interfere with the Site’s security or functionality

  • Submit false or misleading information

  • Attempt to reverse-engineer or exploit the Site or its systems

We reserve the right to terminate access for violations of these Terms.

9. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”
We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Results from beauty or hair products may vary by individual.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ello Beauty shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.

Our total liability shall not exceed the amount paid by you for the product or service at issue.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Ello Beauty, its officers, employees, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

13. CHANGES TO TERMS

We may update these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Terms.

14. CONTACT INFORMATION

For questions about these Terms, subscriptions, or your account, please contact us at:

Ello Beauty
📧 hello@ellobeauty.com
🌐 www.ellobeauty.com